St Anselm's
Interior of St Anselm's nursing home
Quality & Governance

Committed to high standards.

Continuous improvement

We review, audit and develop every aspect of life at St Anselm's — from clinical care and resident wellbeing to staffing, leadership and governance.

Supported by our Advisory Board and ongoing oversight processes, we continue to invest in our people, systems and environment to help ensure residents receive safe, compassionate and person-centred care.

Advisory Board

Guided by independent expertise.

St Anselm's is supported by an independent Advisory Board bringing together experience across healthcare, medicine, business, finance and operational improvement. Through constructive challenge and strategic guidance, the Board helps support the Home's ongoing commitment to quality, continuous improvement and resident wellbeing.

Meet our Advisory Board:

Portrait of Callum Stewart
Callum Stewart
Financial Adviser

Senior investment banker and Head of Corporate Broking. Advises on governance, financial sustainability and long-term strategic planning.

Portrait of Mr Simon Jordan
Mr Simon Jordan
Medical Adviser

Senior Thoracic Surgeon. Provides independent clinical insight on patient safety, quality improvement and healthcare standards.

DPJ
Dr Polly Jordan
Medical Adviser

Consultant in Anaesthetics and Intensive Care Medicine, and a qualified nurse. Supports the Home with expertise in nursing standards, resident safety and compassionate care.

Portrait of Mike James
Mike James
Operational Adviser

Senior management consultant and founder. Advises on operational effectiveness, process improvement and organisational performance.

Portrait of Camilla Redman
Camilla Redman
Strategy & Operations Adviser

Supports strategy, organisational development, communications and business improvement across the Home.

HS
Hannah Stewart
Culture & Community Adviser

Supports wellbeing programmes, community engagement, PR and culture, helping to create positive experiences for residents and staff.

Workforce Development

Developing our team, assuring our standards.

Ongoing training, supervision and competency review are central to how we assure quality at St Anselm's — keeping clinical practice current and care consistently safe.

Training in practice

Recent resuscitation training.

On 10 June 2026, our team came together off-site for a full day of resuscitation training — Basic Life Support, use of an Automated External Defibrillator (AED), choking, and managing acute physical deterioration. Registered nurses completed an additional session on airway management.

Training was delivered by Dr Polly Jordan, a Resuscitation Council (UK) Instructor. Sessions like this run regularly across the year, with time protected within rotas so the whole team can attend.

A small example of the ongoing investment we make in our people — and in the safety of the residents in our care.

St Anselm's team practising CPR on manikins during on-site resuscitation training
Training room set up with manikins, mats and equipment ready for the resuscitation session
Resuscitation manikins, AED and airway management trainer laid out for the session
St Anselm's Resuscitation Training programme handout, dated 10 June 2026
Staff sharing tea and homemade cakes together at St Anselm's
Two members of staff sitting on a bench looking out to sea near Walmer
Training areas

Key areas of training and competency.

  • Dementia and complex care support
  • Mental health and behavioural support
  • Safeguarding and wellbeing
  • Medication management
  • Infection prevention and control
  • Moving and handling
  • Mental capacity and DoLS
  • Diabetes and clinical care support
  • Health and safety
  • Equality and diversity

Additional specialist and role-specific clinical training is provided across the wider team where required.

Speak to our care team.